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9 Tips for Handling Public Speaking Questions
How you handle questions from an audience can often be the deciding factor as to how your presentation is received. If you’re pitching for business, then it’s absolutely vital to handle questions well.
1. Be prepared for questions – When you write your presentation, think about what you’re likely to be asked and what your answer is going to be. Maybe you won’t want to answer a particular question there and then, so think about what you’ll say to satisfy the questioner.
2. Make it clear at the start – You may decide to take questions as you go or at the end of your presentation. Whatever you decide, make it clear at the start and don’t change your mind. I would suggest questions at the end in a short presentation; if you take questions as you go, then your timing will get knocked out. And always remember, an audience won’t forgive you for taking half an hour when you were only scheduled to speak for fifteen minutes.
3. Do not allow questions at the very end – Ask for any questions the audience may have at least 10 minutes before concluding. Answer them and move on to your big ending. When presentations end with questions and no one has any, it is a bit awkward.
4. Pay attention respectfully – If you are being asked a question, even if is one that you have answered repeatedly, do not dismiss the question lightly. Answer it and pay attention to the person asking it.
5. Say thank you to the person questioning you – This shows a sign of respect and is a breather for you to decide what your answer will be.
6. Reiterate the basics of the question – There may be someone who did not quite hear the question therefore whatever you answer will be meaningless. This is bothersome. Once again, this allows you a little more time to consider the answer and is beneficial for making you look intelligent and at ease with your control of the presentation.
7. Do not exclude the audience – When answering the question, look at everyone. The person asking may be near the front and it you look only at them, this appears to leave everyone else out of the conversation.
8. Short and sweet – Answer the question and move on. Sometimes speakers tend to get too involved in the answer. They are at ease and happy someone asked a question and their answer is too long. DON’T DO THIS.
9. No bluffing – When a question is asked that you have no answer for, say so. Tell them you will find out the answer and you will let them know. This is also a way to be able to contact them further.
As we all know, it’s possible that you may not be asked any questions and you then have that awkward silence. People may be thinking about what you’ve just said and may need more time to ask. They may also be a bit shy and may take a few minutes to speak out. Why not have a question of your own prepared and say something like. “You may be asking yourself………?” If you still fail to get any questions then go straight into your summary and closing statement.
Handling a question and answer session well, demonstrates your professionalism and reflects on your message.
Learn more about overcoming the fear of public speaking. Stop by Alex Brooks’s site where you can sign up for his free public speaking tips newsletter.
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Post Author: Alex Brooks
